top of page
Green earth truck

F.A.Q

At Green Earth Plumbing and Heating, we understand that you might have questions about our services, processes, or how we can assist with your plumbing and heating needs. This FAQ page is designed to provide you with clear and concise answers to the most common questions we receive. Whether you're curious about the types of services we offer, our scheduling procedures, or how we handle emergencies, you’ll find the information you need right here. We’ve compiled answers to help you better understand our commitment to quality service and customer satisfaction. If you don’t find the answer you’re looking for or if you have specific concerns, please don’t hesitate to reach out to us directly. Our team is always happy to assist and ensure that you have all the information you need to make informed decisions about your plumbing and heating systems. Thank you for choosing Green Earth Plumbing and Heating. We’re here to make your experience as smooth and stress-free as possible!

  • How often should I service my HVAC system?
    HVAC systems should be serviced annually to maintain efficiency, prevent breakdowns, and ensure longevity.
  • What HVAC brands do you service?
    We service all major brands, including Bosch, Navien, and Electro Industries, among others.
  • Can you help with furnace or boiler installations?
    Yes, we specialize in installing and replacing both oil and gas furnaces and boilers.
  • Do you offer emergency HVAC repairs?
    Yes, we provide 24/7 emergency HVAC repair services to ensure your comfort and safety.
  • How often should I schedule maintenance for my heating and cooling systems?
    It is recommended to schedule maintenance for your heating and cooling systems at least twice a year—once in the spring for your cooling system and once in the fall for your heating system. Regular maintenance helps ensure optimal performance, increases the lifespan of your equipment, and can help prevent unexpected breakdowns.
  • Do you handle water heater installations?
    Absolutely. We offer installation services for various water heater types, ensuring efficient and reliable hot water supply.
  • Do you offer Geothermal and Heat Pump installations?
    Yes, we specialize in installing geothermal systems and heat pumps for environmentally friendly heating and cooling solutions.
  • Are air quality systems energy-efficient?
    Many modern air quality systems are designed to be energy-efficient, using minimal electricity while effectively improving indoor air quality. Look for systems with ENERGY STAR® certification, which meet strict energy efficiency guidelines set by the U.S. Environmental Protection Agency. Additionally, integrating air quality systems with your existing HVAC system can help enhance efficiency.
  • How often should I schedule plumbing maintenance?
    Regular maintenance is recommended annually to prevent potential issues and ensure optimal performance.
  • What should I do if I have a leaky faucet?
    Contact us immediately to schedule repairs. Even small leaks can lead to significant water waste and damage.
  • Can you help with sewer line backups?
    Yes, we provide sewer drain cleaning and maintenance services to resolve backups and prevent future issues.
  • What plumbing repairs do you specialize in?
    We specialize in a wide range of repairs, including toilet repairs, pipe leaks, and fixture replacements.
  • What should I do if I have a clogged drain?
    If you have a clogged drain, you can try using a plunger to clear the blockage. For minor clogs, pouring a mixture of baking soda and vinegar down the drain followed by hot water may help. If these methods don't work, it's best to call a professional plumber to avoid damaging your pipes. Regular maintenance, such as avoiding pouring grease down the sink and using drain strainers, can help prevent clogs.
  • What propane services do you offer?
    Our services include propane delivery, tank installation, piping, and monitoring for residential and commercial needs.
  • Do you provide emergency propane services?
    Yes, we offer 24/7 emergency coverage to ensure continuous propane supply and safety.
  • Are your technicians National Grid certified?
    Yes, our technicians are certified and trained to handle propane installations and maintenance safely and efficiently.
  • What are the benefits of choosing Green Earth Propane?
    We guarantee reliable delivery, excellent customer service, and proactive tank monitoring for your peace of mind.
  • Can I schedule regular propane deliveries?
    Absolutely. We offer flexible scheduling options for regular propane deliveries based on your needs.
  • What services are included under New Construction?
    We provide HVAC system installations tailored to new construction projects, ensuring energy-efficient solutions.
  • What is included in Renovation & Service Contracts?
    Our service contracts cover regular maintenance, repairs, and upgrades to ensure your systems operate smoothly and efficiently.
  • Do you provide water treatment solutions?
    Yes, we offer water treatment services to improve water quality, including filtration and purification systems.
  • What indoor air quality solutions do you offer?
    We offer air purification systems, humidifiers, and ventilation solutions to enhance indoor air quality.
  • How often should air filters be replaced in an air quality system?
    The frequency of replacing air filters in your air quality system depends on the type of filter and the specific system you have. Generally, it's recommended to replace standard filters every 1-3 months. However, high-efficiency filters or filters in homes with pets or allergy sufferers may need to be replaced more frequently. Always refer to the manufacturer's guidelines for the best maintenance schedule.
  • What types of air quality systems are available for residential use?
    There are several types of air quality systems available for residential use, including whole-house air purifiers, portable air purifiers, HVAC-integrated systems, and UV germicidal lights. Each system has its own benefits, such as targeting specific pollutants or covering larger areas. Consulting with a professional can help you choose the best system for your needs.
  • Can you convert my home from oil to gas heating?
    Yes, we offer oil to gas conversion services to upgrade your heating system for improved efficiency and cost savings.
bottom of page