Terms and Conditions
Green Earth Plumbing and Heating
1. Introduction
Welcome to Green Earth Plumbing and Heating. These terms and conditions outline the rules and regulations for the use of our services. By accessing or using our services, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our services.
2. Services
Green Earth Plumbing and Heating provides plumbing, heating, and HVAC services, including installation, repair, and maintenance. Our services are delivered by qualified and experienced professionals to ensure the highest standards of quality and safety.
3. Appointments and Scheduling
-
Booking: Appointments can be booked via our website, phone, or email. We strive to accommodate your preferred time and date, subject to availability.
-
Rescheduling and Cancellations: If you need to reschedule or cancel an appointment, please notify us at least 24 hours in advance. Cancellations within 24 hours may incur a cancellation fee.
-
4. Payment Terms
-
Pricing: Our service rates are detailed in the estimate provided before commencing any work. All prices are subject to applicable taxes.
-
Payment Methods: We accept payments via credit/debit card, bank transfer, and cash. Payment is due upon completion of the service unless otherwise agreed.
-
Late Payments: Any overdue payments may incur interest charges and potential legal actions for collection.
5. Estimates and Quotes
-
Accuracy: We provide detailed estimates based on the initial assessment. However, unforeseen circumstances may lead to additional costs. Any changes will be communicated and approved by you before proceeding.
-
Validity: Estimates and quotes are valid for 30 days from the date issued.
6. Warranties and Guarantees
-
Service Warranty: We offer a 12-month warranty on our workmanship. If any issues arise due to our work within this period, we will rectify them at no additional cost.
-
Product Warranty: Equipment and parts installed come with manufacturer warranties. Warranty terms vary by manufacturer.
7. Liability
-
Limitation of Liability: Green Earth Plumbing and Heating is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
-
Insurance: We carry comprehensive insurance to cover any damages or injuries that may occur during our service delivery.
​
8. Health and Safety
-
Compliance: Our team adheres to all relevant health and safety regulations. We prioritize the safety of our clients, employees, and the environment.
-
Precautions: Clients are required to inform us of any potential hazards on the premises. We reserve the right to refuse service if safety concerns are identified.
9. Privacy Policy
We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your data.
​
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which we operate. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
11. Amendments
Green Earth Plumbing and Heating reserves the right to amend these terms and conditions at any time. Any changes will be posted on our website and will take effect immediately.
12. Contact Us
If you have any questions or concerns regarding these terms and conditions, please contact us at:
Green Earth Plumbing and Heating
18 Enterprise Zone Drive, Unit 2, Riverhead, NY 11901
(631) 996-9110
info@greenearthplumbingheating.com
www.greenearthplumbingandheating.com
By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.